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Original Article

Machine Learning Based Personalized Local Service Finder

Sahil Chinchkhede1 Bharat Mohadikar2 Bhagyashree Kumbhare3 Yamini Laxane4
1 2 Students, MCA, Smt. Radhikatai Pandav College of Engineering, Nagpur, Maharashtra, India. 3 HOD & Professor, MCA, Smt. Radhikatai Pandav College of Engineering, Nagpur, Maharashtra, India. 4 Professor, MCA, Smt. Radhikatai Pandav College of Engineering, Nagpur, Maharashtra, India.

Published Online: May-August 2026

Pages: 283-290

Abstract

Finding trustworthy local services such as plumbers, electricians, tutors, or beauticians often becomes a frustrating experience for people living in cities and towns. Traditional methods like asking neighbors, browsing through random online listings, or checking unverified reviews consume time and frequently lead to poor outcomes. This paper introduces a fresh perspective on solving this everyday problem using machine learning techniques. The proposed system, called the Personalized Local Service Finder, learns from individual user preferences, past behavior, ratings, and location patterns to recommend the most suitable service providers in real time. Unlike conventional service platforms that treat all users similarly, our approach adapts to each person's unique expectations, budget range, urgency level, and even preferred time windows for service delivery. By combining collaborative filtering with context-aware decision making, the system continuously improves its recommendations based on feedback loops. We also discuss how privacy concerns are addressed by keeping user data decentralized and allowing opt-in personalization. Through practical scenario analysis and small-scale user testing, we demonstrate that personalized recommendations significantly reduce the time spent searching for services while improving overall satisfaction. The paper concludes by identifying current limitations and outlining future improvements including voice-based search and integration with local community verification systems.

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