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Original Article

Rule-Based Aspect Extraction and Fine-grained Sentiment analysis using VADER on ChatGPT for Conversational AI Evaluation

Mansi Harjivan Chauhan1 Dr. Divyang D. Vyas2
1 Department of Computer Engineering, Atmiya University, Gujarat, India. 2 Department of Electronics and Communication Engineering, Atmiya University, Gujarat, India.

Published Online: January-April 2026

Pages: 510-514

References

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https://ieeexplore.ieee.org/document/10112385
2. Kit, B. W. S., & Joseph, M. H. (2023, January). Aspect-Based Sentiment Analysis on Movie Reviews. In 2023 15th International Conference
on Developments in eSystems Engineering (DeSE) (pp. 237-243). Available from: https://doi.org/10.1109/DeSE58274.2023.10099815
3. Huang, H., Asemi, A., & Mustafa, M. B. (2023). Sentiment Analysis in E-commerce Platforms: A Review of Current Techniques and Future
Directions. Available from: https://doi.org/10.1109/ACCESS.2023.3307308
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About ChatGPT. In International Conference on Intelligent Human Computer Interaction (pp. 281-290). Available from:
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on Electrical, Electronics and Computer Science (SCEECS), Bhopal, India, 2024, pp. 1-5. Available from:
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10. Sagala, G. J., & Samuel, Y. T. (2024). Sentiment Analysis on ChatGPT App Reviews on Google Play Store Using Random Forest Algorithm,
Support Vector Machine and Naïve Bayes. International Journal of Engineering Business and Social Science, 2(04), 1194-1204. Available
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11. Ismail, W. S. (2023, October). Sentiment Analysis of ChatGPT Tweets Using Machine Learning Techniques. In 2023 9th International
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