ARCHIVES

1. Alonso, G., Rosemann, M., & zur Muehlen, M. (2018). Business process management journal.
2. Brady, J., & Seawright, J. (2008). Case studies and comparative methods. Rowman & Littlefield Publishers. (Methodological relevance for
comparative examples).
3. Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2013). Fundamentals of business process management. Springer Science &
Business Media. (Theoretical foundation for WFA).
4. Fingar, P. (2004). Business process management journal.5. Esteves, J., & Pastor, J. (2000). Towards the next generation of ERP systems: A literature review. In Proceedings of the 6th Americas
conference on information systems (pp. 1181-1186).
6. Littlejohn, A., & Pegler, C. (2007). Preparing for blended e-learning. Routledge. (Highlights the need for integration in educational
technology).
7. Bharati, P., & Tarun, G. (2015). ERP implementation in higher education institutions: A literature review. Education and Information
Technologies, 20(4), 891-909.
8. Hollingsworth, D. (1995). Workflow management coalition: the workflow reference model. Workflow Management Coalition.
9. Leymann, F., & Roller, D. (2000). Production workflow: concepts and techniques. Prentice Hall PTR. (Technical aspects of workflow
automation).
10. van der Aalst, W. M. P., ter Hofstede, A. H. M., & Weske, M. (2003). Business process management: A survey. In International conference
on business process management (pp. 1-12). Springer, Berlin, Heidelberg.
11. Grover, V., Chiang, R. H., Liang, T. P., & Zhang, D. (2018). Creating strategic business value from big data analytics: A research
framework. Journal of Management Information Systems, 35(2), 383-423. (Relevance for data integration benefits).
12. Chapman, D. W., & Cabrera, A. F. (2003). College going processes and the equity agenda. New Directions for Higher Education,
2003(121), 5-27. (Context for improving admissions processes).
13. Heller, D. E. (2001). The states and public higher education policy: Affordability, access, and accountability. JHU Press. (Context for
financial aid management).
14. Stark, J. S., & Lattuca, L. R. (1997). Shaping the college curriculum: Academic plans in context. Simon and Schuster. (Context for
curriculum approval processes).
15. Tinto, V. (1993). Leaving college: Rethinking the causes and cures of student attrition. University of Chicago press. (Importance of student
services).
16. Lysons, K., & Farrington, B. (2006). Purchasing and supply chain management. Pearson Education. (Principles relevant to internal
procurement).
17. DeCenzo, D. A., Robbins, S. P., & Verhulst, S. L. (2016). Fundamentals of human resource management. John Wiley & Sons. (Context for
internal HR workflows).
18. Tallon, P. P., Ramirez, R. V., Pitt, G. G., & Kraft, N. P. (2013). Information technology and the search for organizational agility: A
systematic review. The Journal of Strategic Information Systems, 22(2), 87-103. (Relevance for data integration and agility).
19. Spraakman, G. (2010). Integrity and accountability in government and public organizations. Taylor & Francis. (Context for compliance
and auditability).